FAQ
Welcome to Desi Printz's FAQ page! Here you'll find answers to some of the most commonly asked questions about our store, products, shipping, and more. If you don’t see your question here, feel free to reach out to us directly.
What type of products do you sell?
We specialize in custom-designed apparel that celebrate Desi culture. Our designs feature a range of themes, from humorous and inspirational quotes to traditional and pop-culture references, all with a Desi twist!
Are your designs customizable?
Currently, our designs are pre-made and not customizable for individual requests. However, we’re always happy to help. Please reach out to us via Contact Us page and let us know what you need customized in one of our designs. We will let you know if we can accomodate that and provide you with an estimate.
How do I choose the right size?
Each product page has a size guide to help you find the perfect fit. Be sure to check the measurements, as sizes may vary slightly depending on the style of apparel.
Where do you ship?
We currently only ship in the U.S. We offer free shipping on all orders.
How long does it take to process and ship my order?
Processing time typically takes 1-3 business days. Shipping times vary between 5-8 business days. Once your order is shipped, you will receive a tracking number to monitor its progress.
Do you offer returns or exchanges?
We do not accept returns if you change your mind after an order is placed. If the product that you receive is not what you ordered or is defective then contact us via the Contact Us page.
Can I track my order?
Absolutely! Once your order is shipped, you will receive an email with tracking information so you can keep tabs on its journey to your door.
Are there any special offers or discounts?
Yes! We occasionally offer discounts and promotions. You can sign up for our newsletter or follow us on social media to stay updated on current deals.
How can I contact customer service?
You can reach us by using the contact form on our website. We’re here to help!
I’m not familiar with some of the Desi terms on the shirts. Where can I learn more?
We love celebrating Desi culture and want to make it accessible! Each product page includes an explanation of the design and terms used. Don’t hesitate to reach out if you’re curious to learn more!
What payment methods do you accept?
We accept all major credit cards, debit cards, PayPal, Shop pay and other secure payment methods. Your payment information is always secure with us.
Can I suggest a design or slogan?
We love hearing from our customers! If you have a design or slogan idea, feel free to contact us. We are always open to inspiration for future collections.
Thank you for visiting Desi Printz! We’re excited to bring you unique, culturally-inspired designs that connect you to your Desi roots.